Privacy Policy

Last updated: February 2026

1. Company Information

This Privacy Policy applies to services provided by INX Technologies, a managed automation infrastructure company based in Patna, India. INX Technologies builds and maintains automation systems for businesses and institutes.

INX Technologies operates and maintains the automation application associated with this Privacy Policy.

For any privacy-related enquiries, contact us at team.inxtechnologies@gmail.com.

2. Data We Collect

INX Technologies collects the following types of data in the course of providing our automation services:

  • Name: To identify the individual or business making an enquiry.
  • Email address: To send automated confirmations, responses, and service-related communications.
  • Enquiry details: The content of enquiries submitted through forms, emails, or messaging platforms, used to process and route requests appropriately.
  • Business information: Company name, industry, and operational details provided during consultation for service configuration.

3. Purpose of Data Usage

Data collected by INX Technologies is used exclusively for the following purposes:

  • Processing and routing business enquiries received by our clients.
  • Sending automated email confirmations and responses on behalf of client businesses.
  • Configuring and maintaining automation workflows.
  • Providing customer support and service communications.
  • Improving the reliability and performance of our automation systems.

4. Gmail API Usage

INX Technologies uses the Gmail API as part of our automation infrastructure. Gmail access is required for automation workflows that send enquiry confirmations and operational emails on behalf of client businesses.

Specifically, the Gmail API is used to:

  • Send automated confirmation emails to individuals who submit enquiries through our clients' systems.
  • Send operational notification emails as part of automated business workflows.
  • The application does not access or read email content unless explicitly enabled for a specific client automation configuration.

INX Technologies accesses Gmail data only to the extent necessary to perform the automation services agreed upon with our clients. We do not use Gmail data for advertising, profiling, or any purpose unrelated to the contracted automation services.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

5. Sheets and Drive API Usage

INX Technologies uses the Google Sheets API to securely store enquiry form data in a spreadsheet, and the Google Drive API (drive.file scope) solely to access and manage the specific spreadsheet files required for this purpose.

The application does not access or manage any other files in the user’s Google Drive.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

6. Third-Party Services

INX Technologies integrates with the following third-party services as part of our automation infrastructure:

  • Google APIs: Including Gmail API for email automation workflows. Usage is governed by Google's Terms of Service and Privacy Policy.
  • Email service providers: For sending automated communications on behalf of client businesses.
  • Hosting providers: For hosting automation infrastructure and client websites.

We ensure that all third-party integrations comply with applicable data protection standards and are used solely for the purpose of delivering our contracted services.

7. Data Security

INX Technologies implements appropriate technical and organisational measures to protect the data we process. These measures include:

  • Encrypted data transmission using HTTPS/TLS protocols.
  • Two-Factor Authentication (2FA) is enforced on administrative and backend systems, and secure authentication controls are implemented for all system access to enhance account security and help prevent unauthorized access.
  • Access controls limiting data access to authorized personnel only.
  • Regular review of security practices and infrastructure.

While we take reasonable steps to protect data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

8. Data Retention

INX Technologies retains data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

9. User Consent

By using INX Technologies' services or submitting information through our systems, you consent to the collection, processing, and use of your data as described in this Privacy Policy. If you are a client authorising INX Technologies to process data on your behalf, you confirm that you have obtained appropriate consent from your end users.

You may withdraw consent at any time by contacting us at team.inxtechnologies@gmail.com. Withdrawal of consent may affect our ability to provide certain automation services.

10. Changes to This Policy

INX Technologies may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact

For questions or concerns regarding this Privacy Policy or our data practices, please contact:

INX Technologies
Email: team.inxtechnologies@gmail.com
Location: Patna, India